Pan Pacific Singapore has become one of the first hotels in Singapore to install Bartech’s automated mini-bar in all its 778 newly-renovated rooms and suites.
The system uses Wi-Fi for communication between the automated mini-bars in guest rooms and the Bartech server. The Bartech software enables mini-bar charges to be noted automatically and immediately on the guest folio through an interface between the Bartech computer and Pan Pacific Singapore’s Property Management System. The accurate billing of mini-bar consumptions has a direct and positive impact on the service provided to guests as it should streamline the billing process and reduce check-out time.
A Bartech refill report automatically provides a detailed per-room listing of items requiring refill. This minimizes checks by hotel associates to ascertain if mini-bar replenishment is required. As part of the numerous and powerful features, the Bartech system provides an automatic tracking system to control expiration dates thus guaranteeing the freshness of mini-bar items.
A further system enhancement that assists in the reduction of operational costs and provides substantial energy savings is the use of Bartech’s C.E.S.S (Computerized Energy Saving System) option. This standard feature automatically monitors the inside temperature level of each mini-bar according to time and room occupancy status. All Bartech automatic mini-bars comply with WEEE, RoHS, ISO, CSA, FCC, and UL requirements.
Mr Scott Swank, General Manager at Pan Pacific Singapore said, “Pan Pacific Singapore continually strives to be a hospitality leader. In line with the hotel’s commitment to providing the most up-to-date facilities for guests and in contributing to environmental efforts, the hotel’s investment in Bartech is a result of both consumer and hotel management demand, providing operational and control advantages for associates and guests. A 778-room hotel will benefit from introducing the latest technology capabilities to serve our increasingly tech-savvy travellers thereby enhancing their stays with us. The installation of the Bartech system completes the hotel’s Sin$14 million renovation to the rooms and suites since March 2007.”