Sheraton Grande Laguna Phuket Unveils Signature Travel Services

Global Guests of The Luxury Collection Will Now Enjoy Luggage Free Travel and Access to a World of News Publications Thanks to New Partnerships with Luggage Forward and NewspaperDirect

Sheraton Grande Laguna Phuket, part of Starwood Hotels & Resorts’ Luxury Collection portfolio has just launched two new signature services that will allow guests the luxury of traveling luggage free and having access to a world of newspapers and publications at their fingertips. Through these newly launched partnerships with industry leaders, Luggage Forward and NewspaperDirect, The Luxury Collection including Sheraton Grande Laguna Phuket has created two new guest services that offer an unrivaled level of travel experiences tailored to its sophisticated global explorers.

“Offering exceptional levels of service, a perfect location and indigenous personal offerings is our primary aim, ensuring our guests enjoy The Luxury Collection experience,” comments Jan Kirstein, General Manager, Sheraton Grande Laguna Phuket. “We are proud to be part of Luxury Collection’s first global partnerships in our continued effort to offer our guests a portal to the world’s most enriching experiences.”

The Luxury Collection Launches Luxury Collection Luggage Liaison

The Luxury Collection proudly launches an exclusive global hotel partnership with Luggage Forward, the cornerstone of the brand’s newest signature service, Luxury Collection Luggage Liaison(sm). With Luggage Liaison, guests of Sheraton Grande Laguna Phuket can travel without luggage to the resort, with the peace of mind that comes with knowing that their belongings will be waiting for them in their room upon arrival. As part of the program, guest’s baggage will be retrieved by Luggage Forward’s door-to-door luggage delivery service prior to departure and sent to the resort to be placed in the room and unpacked before the guest arrives, upon request. The service will allow guests to avoid carrying bags to and from the airport, bypass long check-in lines or the wait at baggage claim, eliminate the worry about lost luggage or having to pay luggage weight
overage fees on flights. Guests of Sheraton Grande Laguna Phuket may use Luggage Liaison again for their return trip by simply packing their bags and letting the resort’s concierge do the rest, including delivery of any purchases made during the trip. As the exclusive hotel partner of Luggage Forward, Sheraton Grande Laguna Phuket offers exceptional pricing available only to its guests for door to door luggage delivery and the service is available when arranged two or more days in advance.

“Luggage Forward has fundamentally changed the travel experience by providing a global luggage delivery service that offers convenience, service and unparalleled reliability by circumventing the airline process”, said Aaron Kirley Co-Founder of Luggage Forward. “We are pleased to be working with a brand as respected as The Luxury Collection that has taken the innovative step of adding Luggage Forward as one of the brand’s first global partners.”

For more information on Luggage Liaison, please visit

The Luxury Collection Offers Access Through NewspaperDirect

Through services provided by NewspaperDirect, the world leader in multi-channel newspaper and magazine content distribution, guests staying at Sheraton Grande Laguna Phuket can choose from a vast range of over 600 newspapers and magazines from 77 countries, and have their favourites delivered to their guest room throughout their stay. While the world has grown smaller, receiving same-day editions of familiar newspapers from home provides a welcome surprise and represents a truly indulgent and appreciated luxury. Guests of Sheraton Grande Laguna Phuket will be offered a newspaper menu, allowing them to select and purchase publications from a wide range of options and enabling them to stay in touch regardless of location.

“NewspaperDirect is honored to partner with the Luxury Collection,” said Alex Kroogman, CEO of NewspaperDirect. “Luxury Collection’s prominence and stature within the hospitality industry is a testament to its dedication to fulfilling the needs of every guest. We strongly believe that the ND Press service will be a great fit for this prestigious brand and will be a distinctive amenity for guests who need more than just a local newspaper.”

The Luxury Collection’s debut of Luggage Liaison through its exclusive hotel partnership with Luggage Forward and offering a global network of newspapers through NewspaperDirect will allow guests to fully experience the indigenous charms and treasures at the world’s most desirable destinations without any inconveniences along the way.

For further information and to make a reservation at Sheraton Grande Laguna
Phuket visit

Surrounded by tranquil lagoons and facing the Andaman Sea, Sheraton Grande Laguna Phuket offers a range of luxuriously appointed rooms and villas, nine dining and entertainment outlets and an abundance of recreational activities, including a 323m swimming pool and floodlit tennis courts. A twenty minute drive from Phuket’s International Airport, the resort is also part of Laguna Phuket, Asia’s finest destination resort.

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